Date: 01.08.2024

Public Offer
This public offer is a proposal by the offeror, Individual Entrepreneur Elena Vladimirovna Butyugova, INN 553904703600, OGRNIP 321774600658691, to conclude an agreement on the terms set out below with any person interested in receiving services (hereinafter, the “User”). Acceptance of this public offer means performing registration actions on the website https://elenayouth.com, https://helenayouth.com and their subdomains (hereinafter, the “Website”), during which the User explicitly provides their personal data or such data are transmitted automatically from third-party services (Social Networks, Messengers, Telecom Operators, and others).

Registration actions include:

• Filling out a form on a page of the Website indicating personal data (first name, last name, phone number, email address, or others).
• Joining the Service’s community in Social Networks (for example, VKontakte) (or “liking” the community page, or “subscribing” to the community, or accepting an invitation to join the community).
• Filling out a form on a page of the Website embedded in a Social Network within the Service’s community.
• Sending a message to the Service’s community in a Social Network or commenting on another message in the community.
• Connecting, adding to contacts, or launching the Service’s automated contact (“bot”) in a Messenger (Telegram, Viber, WhatsApp, VK Messenger).
• Sending a message to the Service contact (including a “bot” and via phone number) using a Messenger.
• Sending an email to the Service’s email addresses.
• Making a phone call to the Service’s phone numbers.
• Sending an SMS message to the Service’s phone numbers.

By accepting this public offer, a person who intends to obtain information on the Website and/or gain access to paid or free services of the Service and/or take any other actions on the Website understands and confirms that:
The text of the public offer is clear, and the User has no questions at the time of acceptance.
Pursuant to subparagraph 5, paragraph 1, article 6 of the Federal Law of the Russian Federation “On Personal Data,” personal data may be processed where necessary for the performance of a contract to which the personal data subject is a party. Acceptance of this public offer constitutes consent to the processing of personal data of the person intending to receive the Service’s services.
The Service is entitled to send advertising and informational notifications to a user registered with the Service using contact information (personal data explicitly provided by the User during registration or other use of the Service, as well as data received automatically from third-party services such as Social Networks, Messengers, Telecom Operators). Advertising and informational messages may be sent by:

• sending emails;
• sending SMS messages;
• sending messages via Messengers;
• sending messages via Social Networks;
• telephone calls, including automated calls.

The Service is entitled to send advertising and informational messages not only about its own services and offers but also on behalf of its partners, i.e., legal entities, individual entrepreneurs, self-employed citizens, and natural persons cooperating with the Service.
All matters not regulated by this public offer are governed by the applicable laws of the Russian Federation.

Service Agreement for the Online School
(material terms)

1. Terms and Definitions

1.1. “Online School” means a service providing information via the Internet, hosted on the Service.
1.2. “Service” means the website at the address where, and other technical means by which, the Online School operates.
1.3. “Online Course” means an informational work, including an audiovisual work, specifically created for presentation on the Internet and consisting of a defined number of Lessons.
1.4. “Lesson” means a part of the Online Course that logically groups part of the Online Course information and, where necessary, contains requirements (assignments) that limit access to subsequent Lessons or impose other restrictions on the possibility of Completing the Online Course.
1.5. “Completion of the Online Course” means the process of consuming the Online Course information aimed at obtaining the information, knowledge, or skills contained in the Online Course and also includes completing mandatory or optional assignments from the lessons.
1.5. “Student,” same as “User,” means an individual who has accepted the public offer in order to use all services and all information provided on the Website.
1.6. “Student Account” means the Student’s personal area on the Service. The Student Account is personalized.
1.7. “Instructor” means a person who provides information and/or checks Students’ Answers on the Service.
1.8. “Student Answer” means an assignment completed by the Student and submitted to the Instructor for subsequent review. Review may be conducted by the Instructor or automatically. As a result of the review, the Answer may be rejected, which is regarded as a failure to complete the assignment and may impose restrictions on the Completion of the Online Course.
1.9. “Stop Lesson” means a Lesson that restricts the Student’s access to subsequent lessons until the Student fulfills the requirements built into the Stop Lesson.
1.10. “Webinar” means an interactive online event with the participation of the Online Course Instructor or a recording of such an online event.
1.11. “Service Administrator” means the person who initiates the offer, provides access to Online Courses and/or Webinars, and monitors Students’ actions.
1.11. “Conditions for Completing the Online Course” means a set of requirements and restrictions determined by the Service Administrator that define the conditions for granting the Student access to the Online Course and determine the options available to the Student during the course completion. Different Students may be subject to different requirements and be granted different options.

2.Subject of the Agreement
2.1. The subject of this Agreement is:
providing access to Online Courses for the purpose of Students obtaining information;
providing access to Webinars;
providing the service of reviewing the Student’s Answer in order to check the correctness of the assignment completed by the Student. The service of reviewing the Student’s Answer is provided if it is stipulated by the relevant Online Course and the Conditions for Completing the Online Course.

3.Procedure for Providing Services
3.1. Providing access to the Online Course is carried out as follows:
Access to the Online Course is provided in the Student’s Account.
Access to the Online Course may be limited to a period determined by the Conditions for Completing the Online Course.
The Service Administrator has the right to change the access period to the Online Course.
The Online Course may contain one or more Stop Lessons. The number of Stop Lessons is set by the Service Administrator.
If the Student has not fulfilled the requirements of a Stop Lesson or other requirements established in the Conditions for Completing the Online Course, access to subsequent Lessons of the Online Course is not provided to the Student until the necessary requirements are fulfilled, but within the access period to the Online Course and in accordance with the Conditions for completing the online course.
3.2. By mutual agreement with the Service Administrator, the Student may be granted an extension of access to the Online Course if, for valid reasons, the Student was unable to complete the Course within the established period.
3.3. Providing access to Webinars is carried out as follows:
Webinars are held live or as recordings, including with simulated actions of the Instructor and other viewers. The procedure for obtaining access to a Webinar is determined by the Service Administrator.
Upon completion of a Webinar, Students may be provided with a recording of the Webinar. The procedure for granting access to the Webinar recording is determined by the Service Administrator.
If technically possible, the Service Administrator provides the Student with a special communication form (chat) with the Instructor during the Webinar.

4.Service Fees and Payment Procedure
4.1. Payment for an Online Course and/or a Webinar indicates that the Student has read and agrees with the information about the Online Course and/or Webinar provided on the Service and intends to complete the Online Course or watch the Webinar.
4.2. Services are payable via the payment systems listed on the Service.
4.3. After selecting an Online Course and/or a Webinar, an invoice is generated in the Student’s Account. The Service may duplicate the invoice to the Student’s email address or by other means using the User’s known contact details.
4.4. The invoice must be paid by the Student within 3 (three) business days from the date of receipt unless another period is indicated in the invoice or in the Student’s Account.
4.5. In case of late payment, access to the Online Course and/or Webinar is not provided to the Student.
4.5. Partial payment of an invoice and the conditions for providing services with partial payment are allowed at the discretion of the Service Administrator.
4.6. The Service may provide additional services related to the Online School. Detailed information about such services, their cost, timelines, and other essential information will be posted on the Service. Payment for such additional services indicates the Student’s agreement with all information about the services provided by the Service. Unless otherwise specified in the information about additional services, all provisions applicable to Online Courses or Webinars apply to additional services.

5.Liability
5.1. The Student is responsible for any discrepancies in the information provided during registration and acknowledges all risks of adverse consequences associated with incorrect information. The Service Administrator does not verify the accuracy of the data provided by the Student.
5.2. The Student is responsible for posting on the Service any intellectual property objects such as photographs, images, drawings, articles, logos, and other objects protected under the current legislation of the Russian Federation. If third parties file claims against the Service Administrator regarding such objects, the Student must resolve them independently. If a claim for protection of rights is brought against the Service Administrator resulting in losses, the Student shall compensate such losses within one month from the date the Service Administrator presents a compensation demand.
5.3. The Student is responsible for copying and further distributing the Online Course and/or Webinar and/or other audiovisual information provided by the Service, whether in full or in part. If the violations specified in this clause are detected, the Service Administrator has the right to block the Student’s Account (including suspending service provision), file a corresponding claim, and also apply to a court to protect its rights and recover losses or compensation from the Student. If it is established that the Student is a participant in and/or distributor of the Online Course (including parts of the Online Course) on group-buying services for informational products (“skladchina”), the Student shall pay a penalty to the Online School in the amount of 1,000,000.00 (one million) rubles.
5.4. The Student is responsible for providing third parties with access to their Account. If access is granted to third parties, the Student shall pay the Service Administrator a penalty of 300,000.00 (three hundred thousand) rubles for each violation.

6.Refusal of the Service
6.1. If the Student has paid for an Online Course or another service but subsequently decides to refuse to Complete the Online Course or another paid service of the Service, they must notify the Service Administrator by sending a corresponding notice via the feedback tools indicated on the Service.
6.2. All refunds to the Student are made net of payment system fees used by the Student to pay for services, as well as net of the actual expenses incurred by the Service to provide access to the Online Course and/or Webinar and/or additional services. If the Student has begun Completion of the Online Course or has otherwise consumed another service and later decided to refuse the Service, then in addition to payment system fees and actual expenses, the Service withholds the cost of services actually provided as of the date of refusal.
6.3. The Student’s notice of refusal of services must be provided no later than 5 (five) days prior to the date of refusal indicated in the Notice.
6.4. Refunds of amounts paid by the Student are made by the same method used for payment or by another method agreed between the Student and the Service Administrator.

7.Special Conditions
7.1. The Service is entitled to use Students’ Answers in any manner without any restrictions.
7.2. Replacement of an Online Course at the Student’s request is made solely at the discretion of the Service Administrator and only if possible, in particular if there are available places in the Online Course.

8.Final Provisions
8.1. This Agreement is effective for an indefinite period.
8.2. The Parties agree to a pre-trial dispute resolution procedure for contentious issues.
8.3. A claim to the Service must be sent to the email address specified on the Service with “Disputed Issue” in the subject line. The Service Administrator sends claims to the Student’s email address specified at registration.
8.4. If no agreement on a disputed issue is reached within 35 (thirty-five) days from the date the claim is received by the Service or the Student, the interested party may apply to a court of the Russian Federation at the location of the Service Administrator.
8.5. The Service is not liable for failures in telecommunications and power networks or equipment failures ensuring the functioning of the Service; for actions of malicious programs that result in termination or suspension of the Internet as a whole or in specific segments used in the performance of this Agreement; or for unlawful actions of third parties aimed at unauthorized access to and/or disabling the Service.
8.6. This Agreement may be amended by the Service Administrator at any time, and therefore the User is obliged to check the current text of this Agreement weekly and carefully read all published changes.
8.7. The Service Administrator will take all necessary measures to notify the User in advance of changes to this Agreement, in particular by sending informational messages to the email addresses provided during registration. Nevertheless, the User’s obligation to review this Agreement regularly is paramount, and the Student may not assert claims against the Service Administration regarding disagreement with changes on the grounds of not receiving the relevant notice.
8.7. If the Service Administrator has provided the Student with access to an Online Course and/or Webinar free of charge, the Law “On Consumer Protection” does not apply to such services.
8.9. The Service bears no responsibility for a search engine displaying the Student’s photo if the Student has uploaded their photo to their Account.

1. 9.Contact Information

Individual Entrepreneur Elena Vladimirovna Butyugova,
INN 553904703600, OGRNIP 321774600658691
Legal address of the organization: 127276, Moscow, Akademika Komarova St., Building 3, Block 2, Apt. 80
Settlement account: 40802810500002715663
Bank: JSC “Tinkoff Bank”
Bank INN: 7710140679
BIC: 044525974
Correspondent account: 30101810145250000974
Bank legal address: Moscow, 127287, 2nd Khutorskaya St., 38A, Bldg. 26
For any claims: support@helenayouth.com
Individual Entrepreneur Elena Vladimirovna Butyugova. INN 553904703600
Tax regime: “Tax on Professional Income”